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Critical information, trusted links, and clear guidance for Altadena families navigating the path back home.

The Road Back Is Complex. Let's Break It Down.

If you've lost your home in a wildfire, the path to rebuilding can feel impossibly overwhelming. There are insurance companies to deal with, government agencies to navigate, contractors to vet, and decisions to make — all while your family is grieving and displaced.

This page is designed to give you clarity. We've compiled the most important resources, explained the key steps, and answered the questions we hear most often from fire survivors in Altadena. Whether or not you end up building with us, we want you to have the information you need to move forward.

If you'd like to talk through your specific situation with a member of our team — for free, with no obligation — please contact us here.

Immediate Steps After a Fire Loss

  1. 1. File your insurance claim as soon as possible — most policies have reporting deadlines.
  2. 2. Document all losses with photos, receipts, and written descriptions before anything is disturbed.
  3. 3. Register with FEMA and LA County for disaster assistance at DisasterAssistance.gov.
  4. 4. Request your insurer pay your ALE (Additional Living Expenses) for temporary housing.
  5. 5. Do not sign any contracts with contractors until you understand your insurance settlement.
  6. 6. Contact Mackey Construction for a free consultation — we can help you understand your options.
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Everything You Need to Know

Homeowner's Insurance Claims

Understanding your policy, what your insurer owes you under California law, and how to document your claim for maximum coverage.

Key tips: Request a full copy of your policy immediately. Keep all receipts for temporary housing. California law (AB 1799) requires insurers to pay at least 4 months of ALE without requiring documentation for each expense. Consider a public adjuster for complex claims.

LA County Rebuild Permits

The permit process for fire rebuilds in unincorporated Altadena is managed by LA County. Here's what you need to know.

Key agencies: LA County Department of Regional Planning, Department of Public Works, Fire Department. For most single-family rebuilds you'll need: demolition permit, grading permit, building permit. Mackey Construction handles all of these on your behalf.

Financial Assistance Programs

Federal, state, and local programs available to fire survivors — including FEMA disaster aid, SBA loans, and California-specific relief.

Programs to explore: FEMA Individual Assistance (DisasterAssistance.gov), SBA Disaster Loans (up to $500K for homeowners), California Wildfire Relief Fund, LA County Disaster Relief Programs, and utility assistance from SCE and SoCalGas.

Debris Removal

Fire debris removal is regulated and involves hazardous materials. Do not attempt to remove debris without proper authorization.

Important: For declared disasters, government-sponsored Phase 1 (hazardous materials) and Phase 2 (structural debris) removal programs are typically available at no cost to property owners. Opt into these programs before signing any private debris removal contracts.

Fire-Resilient Construction Standards

California's building codes require fire-resilient construction materials and methods for homes in high fire hazard severity zones (HFHSZ).

Requirements include: Class A fire-rated roofing, ember-resistant vents, multi-pane tempered windows, fire-resistant siding and decking, and 0–5' non-combustible zones. Mackey Construction builds to — and beyond — all current California fire code requirements.

Temporary Housing Resources

While your home is being rebuilt, a range of temporary housing options and assistance programs are available to displaced families.

Options: Your insurance ALE benefit covers comparable temporary housing. FEMA also provides transitional sheltering assistance. LA County 211 connects families with local housing resources. Consider a short-term rental through your ALE while your rebuild progresses.

Understanding Your Fire Insurance Claim

California fire insurance claims are complex. Here are the most important things every Altadena fire survivor should know.

Don't Accept the First Offer

Insurance companies routinely undervalue initial settlement offers. You have the right to negotiate, supplement your claim with additional documentation, and dispute unfair valuations. Get independent estimates before settling.

California Law Protects You

California has strong consumer protections for wildfire survivors. Insurers cannot cancel your policy solely because you filed a fire claim, and must pay replacement costs — not just actual cash value — if you have replacement cost coverage.

Consider a Public Adjuster

A licensed public adjuster works for you — not the insurance company — and typically achieves significantly higher settlements. Their fee (usually 10% of the settlement) is often more than offset by the larger payout they secure.

Code Upgrade Coverage

California law requires insurers to pay for code upgrades when rebuilding — meaning your new home must meet current fire codes, which cost more than the original. Ensure your claim includes full "ordinance or law" coverage.

Extended Timeline Provisions

Many policies include extended replacement cost provisions that give you additional time (often 24–36 months) to complete your rebuild. Understand your deadlines and apply for extensions when available under California regulation.

CDI Can Help

California's Department of Insurance (CDI) advocates for consumers and can intervene when insurers act in bad faith. File a complaint at insurance.ca.gov if your insurer is unresponsive or offering unfair settlements.

Frequently Asked Questions

Answers to the questions we hear most often from Altadena fire survivors.

How long does the fire rebuild process take?
A full fire rebuild typically takes 14–24 months from the day construction begins, depending on the size and complexity of the home, permit processing times, and the availability of materials. However, the permitting and design phase that precedes construction can take an additional 4–8 months. We work hard to compress timelines wherever possible. During your consultation, we'll give you an honest estimate based on your specific situation.
What if my insurance settlement isn't enough to cover a full rebuild?
This is a common concern, and there are several paths forward. First, we recommend ensuring your claim is fully maximized — many initial settlements are negotiable. Second, California has supplemental insurance programs and the Fair Plan for underinsured properties. Third, SBA disaster loans can bridge gaps. Finally, some homeowners choose to modify their design to align with available funding. During your free consultation, we'll help you understand what your current settlement can accomplish and what options exist for any shortfall.
Can I build a larger or different home than what I had?
In most cases, yes — subject to zoning regulations for your specific parcel. Many fire survivors see this as an opportunity to redesign their home to better fit their current lifestyle. Your insurance will typically cover the cost to rebuild what was there (with code upgrades); any additions or upgrades beyond that would be funded separately. We'll review your lot's zoning and help you understand what's possible during the design phase.
Do I need an architect, or does Mackey Construction handle design?
Our team works collaboratively with licensed architects throughout the design process. For straightforward rebuilds of an existing floor plan, we can often work with the original drawings plus a licensed architect to update them for current code compliance. For new or significantly modified designs, we engage our architectural partners from the start. Either way, you'll have a unified team under our coordination — not a fragmented collection of vendors you have to manage independently.
How do I choose a contractor I can trust?
This is one of the most important decisions you'll make. Always verify: (1) California contractor license — check at cslb.ca.gov, (2) proof of general liability and workers' compensation insurance, (3) references from completed fire rebuild projects specifically, (4) a clear written contract with payment schedules tied to construction milestones, not arbitrary dates. Be very cautious of contractors who approach you unsolicited, demand large upfront payments, or cannot provide references. Mackey Construction is fully licensed, insured, and happy to provide references from fire rebuild clients.
Can you start rebuilding before my insurance is fully settled?
We can begin design work and permit applications before your insurance is fully settled — and often this is advisable, since those phases take time and starting them early compresses your overall timeline. However, we recommend having substantial clarity on your insurance settlement before construction begins, to avoid scope changes mid-project. We'll work with you to stage the process intelligently based on where your claim stands.
Are there any programs to expedite permits for fire rebuilds?
Yes. Following significant wildfire events, LA County and the State of California often establish expedited permitting programs for fire rebuilds in declared disaster areas. Additionally, Governor Newsom signed executive orders following recent fires streamlining the permit process for rebuilds in affected zones. Our team monitors all active programs and leverages every available pathway to accelerate permit approvals. This is one of the most valuable things we do for our clients — we've built relationships with the relevant agencies over many years.
How much does a fire rebuild cost?
Construction costs vary significantly based on square footage, design choices, finishes, site conditions, and current material pricing. As a general guide, luxury custom construction in the Altadena/Pasadena area currently runs $350–$600+ per square foot for the build alone, not including design fees, permits, debris removal, landscaping, and other soft costs. Your insurance policy's replacement cost coverage is the primary funding source. During your free consultation, we'll help you understand how your specific situation aligns with current market pricing — and what your settlement can realistically accomplish.

Key Agencies & Resources

FEMA Disaster Assistance

Register for federal assistance after a declared disaster.

1-800-621-3362
DisasterAssistance.gov

CA Dept. of Insurance

File complaints and get help with insurance disputes.

1-800-927-4357
insurance.ca.gov

LA County Permits

Building and planning permits for unincorporated Altadena.

LA County DRP
planning.lacounty.gov

SBA Disaster Loans

Low-interest loans for homeowners and businesses after disasters.

1-800-659-2955
sba.gov/disaster

Debris Removal Info

Government debris removal programs for affected properties.

LA County DPW
dpw.lacounty.gov

Mackey Construction

Free consultation for fire survivors. We're here to help you rebuild.

208-761-7654
mmackey@mackeyconstruction.org

Have Questions? Let's Talk.

Your free consultation with Mackey Construction is a chance to ask every question you have — with no pressure and no obligation. Just honest guidance from people who care about your community.

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